Terms & Conditions

1. Introduction

Welcome to Icon. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any orders.

2. Eligibility

To purchase products from our store, you must be at least 18 years old or have the permission of a parent or guardian.

3. Orders & Payment

• All orders are subject to acceptance and availability.

• Prices are listed in USD and are subject to change without notice.

• Payments must be completed at checkout using approved payment methods.

4. Shipping & Delivery

• We will ship your order to the address provided at checkout.

• Delivery times are estimates only and may vary based on your location.

• We are not responsible for delays outside our control (e.g., postal strikes, customs issues).

5. Return & Refund Policy

We want you to be satisfied with your purchase. If you are not fully happy with your order, you may return it under the following conditions:

5.1 Eligibility for Returns

• Items must be returned within 30 days of delivery.

• Products must be unused, unworn, and in their original packaging with tags attached.

• Certain items (such as personalized, perishable, or intimate goods) are non-returnable unless defective.

• Sale/Clearance items are NOT eligible for return.

5.2 Return Process

• Contact us at Lmiddleton@ltchs.com with your order number and reason for return.

• Once approved, you will receive instructions for shipping the product back.

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

5.3 Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 7–10 business days.

• Shipping fees are non-refundable unless the return is due to our error.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Intellectual Property

All content on this website (including text, images, and trademarks) is owned by Icon and may not be used without permission.

8. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Updates will be posted on this page.

9. Contact Information

If you have any questions about these Terms or our Return Policy, please contact us at:
📧 Lmiddleton@ltchs.com